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At JBJ, we offer jewellery leasing with as much ease as possible - the hard part will be choosing which beautiful jewels you will wear on your wedding day!
As most weddings are planned months in advance, we recommend that you place your reservation for the jewellery you have chosen at least 8 to 12 weeks in advance. If you require a jewel within a shorter period or the item you love is already reserved, please contact JBJ as soon as possible and we will do our best to accommodate your request.
While our website leads you through the reservation process, we have outlined our straightforward approach to leasing jewellery for you and your bridal party. You will also find a detailed description of all fees, payment schedule and shipping procedure.
If you have any questions or concerns about any of our services or policies, please contact us at terms.policy@jbjcollection.com or at 416 920-0856.
Reservation Process
Chose the category of jewellery you wish to view. Each category has a fantastic selection of design and gemstones, with details about the jewel accompanying each image.
Once you decide on a jewel, select your event day on the calendar, and then click “Reserve”. You may continue reserving additional jewels, for yourself and your bridal party.
Once you are finished selecting jewellery, review the jewellery you have chosen and then complete the reservation process.
Upon completion of your reservation, you will receive an email confirmation, detailing your order, payment schedule and shipping dates.
Fees & Payment Schedule
Leasing Fee
At JBJ Collection, we offer fine jewellery at a fraction of the retail value. By leasing jewellery at such affordable rates, you have the luxury of experiencing real diamonds, pearls and gemstones to complete the most exquisite outfit you will wear.
The lease price for the jewellery is stated in the details of each item. This price includes shipping to and from you, as well as insurance while the jewellery is in transit. We charge this fee in two separate transactions; a reservation deposit and a later charge of the remaining lease price.
On the detail page of each jewel, we also provide the retail value; this value is how we determine the security deposit.
Upon Completing Your Reservation
Once you have chosen which beautiful jewellery to wear on your wedding day and completed the reservation process, 40% of total lease price of all items will be charged as a reservation deposit.
When a reservation is placed, we confirm with your credit card company for the total leasing price and the security deposit value. Your credit card will NOT be charged this amount at this time.
If an order is cancelled at least 4 weeks in advance of your event, 50% of your reservation deposit will be returned to the same credit card to which it was originally charged. If you less than 30 days in advance of your event, your deposit is non-refundable.
Two Days Before Your Event
On this date, there are two charges that will be placed on the credit card that you indicated on your reservation order: the remaining 60% of the total lease price and the security deposit.
Security Deposit
A standard security deposit of 40% of the retail value of the items will be charged two business days before the event on the credit card that you indicated on your reservation order.
We appreciate that weddings are costly and have numerous payments due in the same period. As such, you may supply us with several credit cards to cover this security deposit amount. If you wish to use more than one credit card, we ask that you email the additional credit cards, as well as specify the charge amount you would like on each one, in an email to orders@jbjcollection.com.
The security deposit will be refunded in full to the original credit cards as soon as the items are returned and are assessed as returned in satisfactory condition.
After Your Event
The jewellery you leased must be returned the next business day after your event. It also must arrive in the same condition in which it arrived from JBJ. We are entrusting you to take care of the jewellery and to send it back to JBJ on the date specified on your reservation order. Below we outline the charges in case either lateness or damage occurs.
Late Charges
You will be charged for each day after the return date specified on your order and invoice. For every day late, you will be charged 50% of the lease, in addition to the original leasing fee. If the item has not been returned within five days from the stated return date, the retail value of the jewellery will be charged to your credit card.
Damage and Repair Charges
If there are any damages to the metal or gemstones, any missing parts, or the items require substantial cleaning, we will send you an email detailing the damage and the repair fees. These fees will be deducted from your security deposit refund.
Shipping Procedure
All shipping charges, for both arrival and return, and in-transit insurance fees are included in the lease price of the jewellery. Specific dates for the arrival and return of your leased jewellery are stated in the email confirmation that we send you after you complete your reservation order.
We ship all our orders by FedEx. The shipping address you supply must be a residential or business address; postal box addresses are not accepted; a person must be available to sign for the delivery of your order. All items on your order may be shipping to only one address; this address must be the address you have submitted with your order.
Two Days Before Your Event
We send your reservation order to you two days before your event day by overnight priority shipping, in order for your wedding day jewellery to arrive one business day before your event.
Inventory List
Included in the shipment is an invoice. Each item will have a description as well as a detailed condition report, including number of gemstones, total weight of the piece, metal content etc.
This information will be used to assess the condition of each item upon its return to us. You are more than welcome to verify this information with us, once you receive the items. Please do not hesitate to contact us if you have any questions or concerns about the invoice.
Confirmation
When you receive your jewellery, please visit www.jbjcollection.com/yourreservation.php to indicate that the jewellery has arrived in your possession.
Please note: Once the jewellery is delivered to your address, it is no longer insured; the items are then your responsibility. While we do not offer insurance for the jewellery, you may wish to consult your own insurance company for a short-term policy, in case of loss, damage or theft while the items are in your possession (for which you are fully responsible to pay in case of repairs or replacement).
One Business Day After Your Event
Item must be shipped back first business day after event. This date will be specified on your invoice. Your jewellery will arrive with a prepaid return shipping label and FedEx box. You may drop the parcel off at any FedEx staffed location. Please visit www.fedex.com to find your nearest location.
Please wrap the jewellery in the same manner in which they arrived, each in their individual boxes, and the one larger box. At the FedEx location, please ensure the package goes into a FedEx box and the label is properly affixed. At most FedEx locations, they will help you with this; however it is your responsibility to ensure that the package is safe and secure for delivery.
Confirmation
Once you return the items to FedEx, please return to www.jbjcollection.com/yourreservation.php and indicate that you have sent the jewellery back to JBJ Collection.
Once we receive the returned jewellery and assessed them for satisfactory condition, we will notify you once again by email. Your security deposit will be refunded at this point.
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